@tthbaltazar @gsuberland so, I once got hit with a Trustpilot request from my ISP at exactly the wrong moment and posted a review which was broadly “Why are you so needy? You’re an ISP, if I notice you you’ve failed.” and then they *emailed me asking how they could make things better*.

They’ve at least claimed I’m now on the list of people who will never get any comms other than receipts and critical information.