"If your call is not answered in 32 minutes, we will ask you to call back another time and hang-up"
Well that's nice.
@an0key let me guess, someone set a KPI for calls being answered within 33 minutes and didn’t explicitly state “and you can’t just disconnect them”.
![Avatar for Matt[ingham] :br:](/proxy/identity_icon/458621341850970506/7b28bd1b0b.jpeg){kind=icon}
