I think they read my gas meter, because they are *exactly* that kind of stupid.

I think when they came to repair the damaged stopcock in front of our shared driveway (only took them 18 months) they sent some numpty to go check for a meter and saw my gas meter cabinet was open, so they reported that as the water usage even though neither of our properties is metered.

@dysfun it's Severn Trent. you don't get to be that level of mismanaged without hiring complete smoothbrains.