@John - oh amazing! I used to keep rats so they're very dear to my heart so rat facts was so cool.
I used this exact phone the day after to call for a rat fact:
_[dial tone]_
RSPCR: "Hello rat facts"
Me: "Hello, I would like a rat fact please."
RSPCR: "Certainly. When you see rats gathered around musician ensure you pay them or they will steal your children."
Me: "That is a very helpful fact, thank you for that."
RSPCR: "Not a problem, have a nice day."
_[extremely satisfying clunk hangup]_